Callie Tie-back Mini Dress

RETURN AND EXCHANGE 

Products sold that are exclusive items, preorder, items on sale or purchased by using a promotional code are not entitled to be returned or refunded. 

Please note that the refund mode is only available for store credit refund only. This store credit will be credited into your account as points and you can use the store credit in your next purchase with us. 

Exchange size or product, refund credit to store will be accepted within 7 days from received date. Return and Exchange only be made one time per order number.

We only accept returns and exchanges on any garment that is unworn, unwashed and still fitted with all security tags and labels attached.

We will check the condition of the item(s) before we ship out. If in any case that the items you received are faulty, please take pictures or videos and contact us through WhatsApp or DM instagram for our perusal.

*Defective conditions do not include damages caused by your personal accident, abusive action, improper utilisation or any careless behaviour. 

To process for return or exchange, please contact our customer service

WhatsApp: +60125978735

or DM instagram. 

* Remember to pack product neatly and notify us the tracking number before sending the parcel to our registered business address.

It’s important to note that return and exchange shipping costs are not covered by Jemeus when returned.

Warm and light colors should be washed separately, and should not be soaked for more than 15 minutes.

Iron inside out with low heat

Do not dry clean

Do not bleach

Hand wash